adds77 Privacy Policy
How your personal information is collected, stored, and kept secure — the complete privacy policy of adds77 is described in detail here.
1. Introduction
adds77 ("we", "our" or "platform") provides a safe and reliable online entertainment service for users in Bangladesh. This privacy policy ("policy") describes how we collect, store, use, and where necessary share your personal information with third parties.
By registering on this platform or continuing to use the service, you are considered to have fully accepted all the terms of this privacy policy. This policy should be read together with our Terms and Conditions.
2. What Information We Collect
adds77 collects the following types of information to operate its services smoothly and to improve your experience:
2.1 Information Provided Directly by You
When you register or create an account on our platform, the information collected from you includes:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number (for bKash / Nagad / Rocket account verification)
- Password (stored in encrypted form)
- KYC documents required for identity verification
2.2 Automatically Collected Information
When you use our website or app, the following information is collected automatically:
- IP address and device identity
- Browser type and version
- Operating system information
- Login and logout time and date
- Game and betting history
- Payment transaction logs
- Cookies and session data
2.3 Financial Information
To process deposits and withdrawals, we collect your payment-related information such as your bKash, Nagad, or Rocket number and bank account details. This information is kept secure using the highest encryption technology.
3. Use of Information
adds77 uses the information collected from you for the following purposes:
- To complete account registration and identity verification
- To confirm your age (for users aged 21 and above only)
- To process deposit and withdrawal transactions
- To manage bonuses, promotional offers, and VIP rewards
- For platform security and fraud prevention
- To provide customer service and support
- To meet legal obligations
- To improve platform performance and user experience
- To send responsible gaming guidance
We will not use your personal information beyond the purposes described above. If we need to use your information for any new purpose, we will inform you in advance.
4. Information Storage and Retention
Your personal information is stored on secure servers using SSL encryption technology. We retain your information for as long as:
- Your account remains active
- It is needed to provide the service
- It is required to meet legal, regulatory, or tax obligations
- It is needed to resolve any dispute or enforce an agreement
Even after account closure, financial and transaction-related information may be retained for a specified period in accordance with applicable legal obligations.
5. Information Sharing and Disclosure
adds77 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Our trusted service providers for payment processing, identity verification, technical infrastructure, and fraud prevention may access limited information as needed. These partners are bound by terms consistent with our privacy policy.
5.2 Legal Obligations
We may be required to disclose your information under a court order, a request from a government authority, or applicable law. In such cases, we will always follow the applicable legal process.
5.3 Business Restructuring
In the event of a business merger, acquisition, or asset sale, your information may be transferred to another entity. In such cases, we will notify you in advance, and the new entity will also be required to comply with the terms of this policy.
6. Cookies Policy
Cookies and similar tracking technologies are used on the adds77 website. Cookies are small text files stored on your device that help improve the functionality of our site.
6.1 Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To monitor and improve site usage.
- Security Cookies: To prevent fraud and unauthorized access.
6.2 Managing Cookies
You can disable cookies at any time through your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work properly.
7. Your Rights
You have the following rights regarding your personal information:
- Right of Access: You have the right to know what information we hold about you.
- Right to Rectification: The right to request correction if any of your information is inaccurate.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that the processing of your information be limited.
- Right to Object: The right to object to the processing of your information for specific purposes.
- Right to Data Portability: The right to receive your information in a structured, commonly used format.
To exercise these rights, please contact us through our 24/7 live chat support or by email at [email protected]. We will process your request within a reasonable time.
8. Information Security Measures
adds77 follows industry-standard security technologies and practices to keep your personal information safe. Our security measures include:
- SSL/TLS encryption for all data transfers
- Advanced hashing algorithms for password storage
- End-to-end encryption of sensitive information
- Regular security audits and vulnerability assessments
- Unauthorized access detection systems
- Data backup and disaster recovery plans
- Strict employee policies for data access
That said, no transmission or storage of information over the internet is 100% secure. We strive for the highest level of protection, but no security measure is completely impenetrable. If you notice any suspicious activity on your account, please notify our support team immediately.
9. Protection of Minors
adds77 services are for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory at the time of registration.
If we learn that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact us.
10. Policy Changes
adds77 reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will:
- Update the date on this page
- Send a notice to your registered email address
- Display a notification when you log in to the platform
If you continue to use the platform after the changes, you will be considered to have accepted the updated policy. We encourage you to review this page regularly.
11. Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact our privacy team in the following ways:
- Live Chat: 24/7 live chat support in Bengali
- Email: [email protected]
We will try to respond within a reasonable time after receiving your request. Your privacy is our highest priority.
For more information, please also read our Terms and Conditions and Responsible Gaming pages.